DeviceMD - Privacy Policy

Policy Scope

This Privacy Policy sets forth the DeviceMD privacy practices regarding the collection and use of personal data relating to websites addressing the United States including mobile sites and our applications. DeviceMD is dedicated to treating people with respect, transparency, and integrity; therefore, we don’t sell or lease your personal data to a third party. This Policy also describes your choices regarding our use of your personal data and how you can access and update your information.

International users who access our international, EU and Swiss Sites and applications or provide information to DeviceMD, understand and agree with DeviceMD’s legitimate interest to collect, use, disclose, retain and transfer your personal data to the United States and other countries and territories for the purposes stated in this Policy. This includes, but is not limited to, the transfer of personal data between DeviceMD's third parties, affiliates and subsidiaries located in the United States and globally.

Table of Contents

  • Information Collection & Use
  • Data sharing and onward transfers
  • Cookies & Similar Technologies
  • Access & Choice
  • Security
  • Links to Other Sites
  • Minors
  • Updates to Privacy Policy
  • Contact, Questions, Comments, Complaints

Information Collection & Use

Personal data is data that can be used to identify or contact you, such as your name, email address, telephone number or similar information. DeviceMD collects personal data you voluntarily give us, such as but not limited to, requesting information via our Sites, online event registration, or Site registration. We collect information about your interactions with our Sites and applications (e.g., browsing behaviour). Our Sites automatically track certain behaviour (Usage Data) during visits, such as, referring/exit URLs and we also collect other basic information about you which does not directly identify you but which may correspond with you or a particular device. We use this information to learn more about how our websites and online resources are used and to otherwise improve and administer the site. We also use this information to enable us to deliver information tailored to your interests and preferences, based on your use of the site. For example, we may collect the Internet Protocol Address assigned to your computer by your internet service provider. This address may change each time you connect to the internet (a “dynamic” IP address), or it may remain the same (a “static” IP address). In most cases, this information is collected automatically, for our legitimate business interests. In some jurisdictions, we are required to ask for your consent before collecting this information, in which case you will be presented with a choice as to whether you wish to allow the collection and use of this type of information , generally this will present itself in the form of a consent banner (providing you with a choice to accept or reject such collection). If you are a registered user, we may use your Usage Data with or without your personal data, in order to measure the Site's performance and improve the Site's design and functionality.

We may also collect the following voluntarily from you:

  • Information about your business such as company name, business type or your position in the company.
  • Contact information such as email address and phone number.
  • Testimonials.
  • Site survey responses.
  • Potential Survey Events
  • Device Documents

We use this information to:

Send you product updates, newsletters, marketing communications, requested product or service information, fulfil services you have requested, and to understand your interests and preferences.

  • Respond to your questions.
  • Administer your account.
  • Conduct surveys or other research and analysis.
  • Improve our Site and marketing efforts.
  • Optimize user experience.
  • Display personalized content.
  • Deliver promotional material where allowed by law.
  • Notify you of Policy updates.
We may use your personal data to support the activities of unaffiliated third parties that are under contract to perform services for or on behalf of DeviceMD (including to maintain computer database, perform marketing activities when allowed by law, or conduct surveys).

Data Sharing & Onward Transfers

DeviceMD won’t sell or lease your personal data to a third party; however, there are certain circumstances where we may share your personal data without additional notice to you. In addition to the disclosures described throughout this Policy, and subject to applicable law, we and our third parties may disclose your personal data:

  • To affiliates and subsidiaries for purposes consistent with this Policy;
  • To unaffiliated third parties that are under contract to perform services for or on behalf of DeviceMD (e.g., to maintain computer database, perform marketing activities, or conduct surveys);
  • In the event of a corporate sale, merger, reorganization, dissolution or similar event;
  • To other persons as permitted by applicable law or regulation; and
  • To law enforcement personnel and agencies, including to meet national security requirements, or as part of a legal process, in order to protect our property or in furtherance of an investigation regarding a breach of the Site rules and policies, unauthorized access to or use of the Site or any other illegal activities.

We may share aggregate data with selected third parties. For example, DeviceMD may disclose aggregate Usage Data to third parties to understand how the Site is used or for marketing purposes. See also "Cookies", below. Aggregate data does not identify individuals.

The access granted to our affiliates, subsidiaries, and third parties is limited solely to the purpose for which such information was provided. Furthermore, we require our affiliates, subsidiaries and third parties to uphold and maintain DeviceMD’s policies with respect to privacy and the treatment of your personal data.

Additionally, DeviceMD will neither purchase SMS/texting consent from a third party nor will DeviceMD sell, rent or share the SMS/texting consents for those individuals who have opted-in to our mobile SMS/texting program with any third party.

Data Retention

We retain your information while your account is active or as needed to provide you services. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


DeviceMD takes security seriously. We use reasonable and appropriate data protection measures, such as robust technologies, security policies, and procedures, to reduce the risk of misuse, alteration, accidental destruction or loss, and unauthorized disclosure or access to our systems and data. For example, we encrypt the transmission of sensitive information using secure socket layer technology (SSL). We follow industry standards and best practices to protect your personal data during transmission and once we receive it. Unfortunately, no security method is 100% secure; therefore, we cannot guarantee absolute security. Please contact us via our website for any application security questions.